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Forms & FAQ'S



Frequently Asked Questions

 

Where is Chakoda Design Studios Located?

Ontario Caliornia 91761

(off the 60 Fwy) 

By Appointment Only

 

Is there a Minimum Rental order amount?

Yes, there is a minimum order amount of $300.00 for client pickup & return ("WILL CALL") (plus tax). There is also a minimum rental order of $500.00+ for orders which would like the Delivery/pickup service (plus additional mileage location charge- amount depends on actual destination). (San Diego Delivery/Pickup Minimum of $1500.00 rental order. Plus Mileage charge amount will be determined on exact delivery address). Calabasas/Thousand Oaks Minimum of $900.00 rental order Plus additional mileage charge $375.00 estimate depending on actual location address. Los Angeles County minimum rental order amount of $700.00 plus additional mileage charge. All rental orders will be charged a 8% tax fee plus small c.c service fee if paying with any credit card/Paypal payment options.

 

Payment Options?

We accept Cash/Checks/ Paypal/ Visa/ Discover/ Master card/ and American Express.(additional Service charge will apply/ amount depends on total rental order)

 

 

 

 

                

Do you offer packages for themed rentals?

Yes we offer packages for every theme. Client Pickup & Return ("WILL CALL") is a minimum rental order of $300.00 plus 8% tax and c.c service fee charge.You can rent items individually or per package. You can email us with a request of what theme you are interested in along with your information and we will send you the packages available. Basic packages do not include delivery/pickup or Design setup.

 

What is needed to place an order?

Please email us at Chakodadesign@hotmail.com

with a list of your desired rentals (all prices as listed online) (please specify quantity amount of each item)

We require your contact information as follows:

First name

Last name

Home address

Location of Event

Date of Event

Telephone Number Cell Number

Copy of Drivers License

Email Address

We also require a security Check hold (TBD) for the security of rentals. (This amount will be returned to you when rentals are returned or picked up in the same order you picked them up). If damages occur to rental item(s) client is responsible to replace item(s) within 2 days, otherwise Chakoda Design will cash Security check hold replace item with amount determined and return the remaining balance to client.

 

How Soon Should I place my order?

Placing an order is completely up to you, however most of our rental items are one of a kind, so we recommend as soon as possible especially for the Alice in Wonderland Theme & Circus Carnival Theme rentals. Rentals are on a First come, First serve Basis. We do NOT hold orders without a Deposit.

 

What areas do you deliver to and provide services to?

We Service the  Inland Empire, Los Angeles County,($700.00) Orange County area,($700.00)

& San Diego area($1500.00) as well. Travel mileage does apply according to each individual  location. (Each County has a Minimum Rental order amount for Delivery & Pickup $700.00-$800.00)

Sorry, due to damages, we no longer ship out of California.

 

How Much is a Deposit for a Rental Order?

Deposits are 50% of your total rental order.

 

Miscellaneous Charges?

You may be charged a Late fee if rentals are not returned by the given date and time. Late fees are $45.00 Per day they are not returned. Pickup and Return times are from 10:30-11:30 PM Friday/Monday. All rentals must be checked out and checked back in by a Chakoda Design Employee. Rental Order will be charged tax. After hours event pickup times: Same day pickup (includes venues) anytime after 10:00 PM for pickup will be an additional $100.00/$200.00 (12 MIDNIGHT) EXPRESS fee. There will also be a $50.00 Certificate of Liability charge if you would like to add your event venue on to our insurance for your event.

 

What other Services do you provide?

We provide a variety of Services Including:

Floral Design

Freelance Professional Photography

Event Coordination

Event Design & Setup

Themed Photobooths

 

What other Themed Rentals do you have available?

Alice in Wonderland Party Rentals

Mushroom props/Velvet Chairs Rentals

Candyland Party Rentals

Frozen Inspired themed Party Rentals

Animal Jungle Safari Party Rentals

Inside Out Party Rentals

Minecraft Party Rentals

Woodland & Camping Party Rentals

Hello Kitty Party Rentals

Sofia the First Party Rentals

Carousel Party Rentals

Woodland Garden Fairy Party Rentals

Dr. Suess The Cat in the Hat & the Grinch Party Decor & Party Rentals

The Smurfs Party Rentals

The Muppets Party Rentals

Minnie Mouse & Princess Party Rentals

Pirate Party Rentals

Western Party Rentals

Harry Potter Party Rentals

Sesame Street Party Rentals

5 De Mayo Props & Decor Party Rentals

Vintage Decor

Willy Wonka & Chocolate Factory Party Props & Party Rentals

Disney Cars

Toy Story Party Rentals

Dinosaurs Party Rentals

Barnyard Farm

Nautical & Sea Party Rentals

Lalaloopsy Birthday Party Rentals

Moroccan Inspired Rentals Event Party Rentals

Bambi Decor Party Rentals & Props

Sesame Street Birthday Party Rentals

Tea Party & Mad Hatter themed Party Rentals

Woodland mushroom & Fairy Party Rentals

Moulin Rouge Themed rentals & Props

The Little Mermaid Party Rentals & Props

50's Sock Hop Vintage Props Party Rentals

It's a Small World theme Party Rental

Lego theme Party Rental

Frozen Party Rentals

Please visit our Facebook Page Chakoda Rentals to see

other prop rentals & Party Themes we have available.

Prop House Set Design & Prop Rentals

Unicorn prop Rentals

Fairytale Prop Rentals

Food Prop Rentals

Animal Prop Rentals

 

Where Can I see a link to the other rental items you carry?

You can click on the links below to see most of our rentals by theme.

You can see items and our most recent events on our Facebook & Instagram Page

Search: Chakoda Design

 

Do you ship out of state?

Unfortunately, we don't. Due to past experiences

with items returning back damaged during shipping transit.

 

Can I come see the items you carry?

Absolutely, We do require to schedule an appointment to come in,

due to our busy schedule. You can email us at least 7 days prior to

the day you would like to come in, with a list of items you are interested in viewing, as well as your contact information- and we will let you know if that date is available.

 

If I order more than a few items, can I receive a discount?

Sorry, we don't give discounts. However, depending on the amount of your

rental order we can include additional rental item at a waived fee for you-

as a Thank you from us!

 

Can I substitute items in your package for something else?

Sorry, due to past situations of confusion and booked items- we no longer

substitute items in packages. All packages are as listed. You are more than

welcome to add additional rental items to your package. All prices are as listed on our website.


 Is there certain rental items that must be

delivered by Chakoda Design?

Yes, certain items Must be delivered and can not be picked up by client.

(The items listed below require setup) All Concession carts must be delivered, in

order to due so there is a minimum rental order of $675.00 plus additional

mileage charge. Amount depends on actual delivery/pickup location.

 

Hot Dog Cart

Popcorn Cart

Snow Cone Cart

Cotton Candy Cart

Inflatable Elephant

Circus 10x10 Tent

 

 

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Chakoda Design Contract

Cha¨koda Design Contract(1).docx